McQueens Dairies Customer Service Advisor
Greg is one of McQueens Dairies customer service advisers. You may have already spoken with him if you have used our chat service on the website. He is a hardworking and very knowledgeable member of the team.
Tell us a little bit about yourself and your role at McQueens.
My name is Greg I am 23 from Glasgow. I’m a really outgoing person that loves to play sport in my spare time and I play for my local football team. My role at McQueens Dairies is a customer service advisor and I am a part of the team that deals with online chats through the website, Twitter, and Facebook Messenger. We deal with all queries such as order queries, order amendments, payments and holiday bookings.
How long have you been with McQueens?
This November I will have been working with McQueens for a year.
What do you like most about working at McQueens Dairies?
Firstly, it would have to be the staff, every day everyone is in such high spirits and they really lift you if you are having a bad day. You can go to anyone with anything and they will be there for you. Everyone is super friendly and every day is a great laugh which I think you really need in a workplace. Especially the supervisor who had everyone in stitches with her jokes and antics where we were in the office, and not working from home. Secondly is knowing that we are providing a great service across the country, knowing that each morning we are making people’s day that bit easier by leaving the fresh milk on their doorstep and giving each household one less thing to worry about.
What would you say to anyone thinking about joining the McQueens team?
100% go for it, it’s the best decision I have made applying for the role. From the moment you come in you are made to feel welcome and a part of the team.
What is your favourite product from McQueens?
It is a tough one between the Apple Juice and the Orange juice, but I would have to say…. Orange juice
Have you got a funny story or memory from your time working here?
I don’t have any that stand out, every day here is a great laugh and I really enjoy working for McQueens Dairies. I enjoy reading the TrustPilot reviews when customers have had a great experience with us.
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